developing Supplemental requirement
Process Instructions Available
Summary in Plain English
Where a task runs across several steps, the instructions for completing it are there to be found - the process does not assume the user already knows how it works.
Why It Matters
Processes that assume prior knowledge exclude first-time users, and disproportionately those who cannot infer the missing steps from the layout alone.
Scope: When This Applies
The draft's own conditions, quoted from guidelines/groups/process-and-task-completion/complete-tasks/process-instructions-available.md.
Applies when
- The user needs to complete a multi-step process.